REVIEW · NEW ORLEANS
New Orleans: New Orleans Pelicans Basketball Game Ticket
Book on GetYourGuide →Operated by Sports Where I Am · Bookable on GetYourGuide
Pelicans basketball at Smoothie King Center is pure big-night energy. You’ll be in the middle of an NBA crowd, with a modern arena built for sound, lights, and big-screen action, plus easy mobile ticket access for a smoother arrival. I like how the experience bundles the game with stadium fun, so the evening feels like more than just sitting down for tip-off.
What I really like is the electric home-game atmosphere and the convenience of having your digital ticket ready. You get a dedicated seat based on your category and access to stadium amenities like concessions and matchday activations, so you’re not stuck waiting around. One consideration: your view depends a lot on seat tier and side, so a budget-friendly seat may place you higher up and behind the basket.
In This Review
- What you’re actually buying
- Key things to know before you go
- Why a Pelicans Game at Smoothie King Center Is Worth $15
- The 150-Minute Matchday Timeline (What Your Evening Feels Like)
- Getting Inside Quickly: Gates, Scans, and the Right Ticket
- Seats and Views: Budget vs. Regular vs. Premium
- Arena Tech That Makes Basketball Feel Like an Event
- Concessions, Matchday Activations, and How to Time Your Snacks
- What to Bring (and What the Security Line Will Reject)
- Ticket Value: How $15 Stays a Good Deal (and When It Won’t)
- Reviews Score: What the 4.8/5 Rating Suggests
- Who This Pelicans Ticket Is Best For
- Should You Book the New Orleans Pelicans Game Ticket?
- FAQ
- How long is the Pelicans game ticket experience?
- Where does the game take place?
- Is food included in the ticket price?
- What does the ticket include?
- Can I skip the ticket line?
- How do I enter the venue?
- Are weapons or large bags allowed?
- Where will my seat be?
- Is the ticket refundable?
- What teams will I play against?
- What if I have accessibility needs?
What you’re actually buying

This is a straightforward ticket experience: you show up, scan correctly, sit in your assigned spot, and enjoy the show. You’re paying for an NBA event night at the arena, not a guided tour or transport service. The one real drawback is that it’s non-refundable, so double-check the game date and your plans before you commit.
Key things to know before you go
- Reserved seat by category: You’ll get a specific seat, but view varies depending on where you sit.
- Mobile/digital ticket flow: Your QR isn’t your entry ticket; your actual ticket is sent separately.
- Skip the ticket line: Arrival should be quicker once you have the right ticket in hand.
- Big arena presentation: Massive video board, sound system, and lighting help drive the mood.
- Budget seats are high and behind the basket: Great value, but not the most “close-up” view.
You can also read our reviews of more tours and experiences in New Orleans
Why a Pelicans Game at Smoothie King Center Is Worth $15

For about $15 per person, you’re basically buying an NBA night experience without the extra frills. That matters in New Orleans, where live events can get pricey fast, and it keeps this outing within reach if you’re watching your budget.
Also, this isn’t a “sit quietly and hope for excitement” kind of ticket. Smoothie King Center is designed for spectacle: the sound, lighting, and massive video board make the whole place feel like one big production. Even if you’re not an ultra-statistics basketball fan, the building itself helps you feel the momentum.
Now the honest part: you’re not buying premium hospitality here. Seat category drives how close you feel to the action, so you’ll want to choose based on how you like to watch games.
The 150-Minute Matchday Timeline (What Your Evening Feels Like)

The total experience runs about 150 minutes, and you’ll need to check availability for the starting times on your specific game date. That short window is ideal if you want a full evening without committing to a day-long schedule.
Here’s how the time usually plays in practice:
- Before tip-off: you’ll have time to get seated and check out the concessions and matchday activations once you’re inside.
- During the game: the arena presentation takes over, with the big board and sound system doing a lot of the “event” work.
- After the buzzer: you’re still in the venue ecosystem, so plan for the natural crowd flow when you leave.
Because the ticket includes stadium amenities, you’re not limited to one thing. You can snack, wander a bit within the arena areas you’re allowed, and time your food around what’s happening on court.
Getting Inside Quickly: Gates, Scans, and the Right Ticket

You’ll enter using your event ticket, which is sent separately to your booking confirmation. Important: your GetYourGuide QR code is not your entry ticket. In other words, don’t panic if your phone shows a code and it doesn’t scan the way you expect.
Once you have the correct ticket, you’ll go through the gate listed on your event ticket. The good news is that the experience includes skip the ticket line, which can save you from the worst of matchday slowdowns.
The easiest way to avoid confusion:
- Bring the phone you booked with, plus make sure the ticket you need is actually the one sent for the event.
- Scan at the gate shown on your event ticket, not the booking screen.
If you follow that, entry should feel smooth and quick rather than stressful.
Seats and Views: Budget vs. Regular vs. Premium
Seat category is the biggest factor in whether the game feels close and personal or more like watching on a big screen from farther back. Here’s the practical breakdown you should use when deciding what to buy:
Budget Seating
- Typically in the upper deck
- On the short side of the court
- Usually behind the basket
This can still be a fun way to watch, especially if your goal is atmosphere over close-up views. But you’ll want to accept that the angle can make it harder to see every detail at floor level.
Regular Seating
- Upper and middle decks
- On the long side of the court
- Designed to give a panoramic view
If you’re choosing for comfort and clarity, regular often strikes the best balance. You get a better view of plays developing across the court.
Premium Seating
- Inner ring, lower tiers
- Closest to the court
This category is for when you want the action to feel immediate and physical rather than distant.
One more thing to keep in mind: exact seats are confirmed at booking based on category, and your seat location may not work for certain accessibility needs. If you have specific accessibility requirements, check how your seat category will place you before you finalize.
Arena Tech That Makes Basketball Feel Like an Event

Smoothie King Center isn’t just a room with seats. The arena’s presentation elements are part of the experience: a massive video board and sound system help keep the game moving and make momentum shifts feel louder.
Add the lighting system, and the whole building changes mood as the night ramps up. That matters because NBA games often have mini-runs—scoring bursts, timeouts, and stoppages—and the arena design helps you feel those transitions instead of just watching the scoreboard.
If you’re coming with friends who don’t all share the same basketball obsession level, this is a smart buy. The show works even if you’re there mainly for the vibe and the energy.
Concessions, Matchday Activations, and How to Time Your Snacks

The ticket includes access to concessions and matchday activations. That’s a real value add because it gives you options during the game and around key moments.
What that means for you:
- You can plan food around breaks instead of missing action.
- If you arrive early, you’ll have something to do besides finding your seat and waiting.
One practical tip: don’t treat this like a dinner plan. Food and drink are available for purchase, so eat a real meal before you go unless you’re comfortable paying arena prices.
Also remember that large crowds are expected. If you get hungry fast or don’t like waiting in lines, be strategic about when you visit concessions. Going right before a major moment can cost you good screen time.
What to Bring (and What the Security Line Will Reject)
Arena security is part of the deal, so it’s worth packing with the rules in mind. You can’t bring weapons or sharp objects, and smoking isn’t allowed.
You also shouldn’t bring luggage or large bags. If you travel with more than a small day bag, plan to scale down before game day. Less stuff means fewer delays and less stress when you reach the entrance.
If you need sensory inclusion support, you should know that sensory inclusion facilities may be available. The exact availability isn’t listed here, so if this matters for your group, it’s smart to ask venue staff on site.
Ticket Value: How $15 Stays a Good Deal (and When It Won’t)

At $15, you’re often getting the chance to see an NBA team in a real arena without paying the kind of premium that sometimes comes with lower-availability dates. The value is strongest if:
- You’re flexible on how close you sit.
- You care more about the live crowd than the perfect sightline.
- You’re okay with upper-deck views for budget seating.
It’s worth noting that tickets for sale can be a mix of primary and reseller inventory, meaning your price might be higher or lower than face value. Also, the view varies by category, so the cheapest seat is not always the best “experience” seat—just the best “price” seat.
I’d still call this a good deal if you want a genuine New Orleans night out and you’re happy to let the arena energy carry part of the fun.
Reviews Score: What the 4.8/5 Rating Suggests

This ticket experience has a strong rating: 4.8 out of 5 across 15 reviews. The best themes are consistent—people highlight the atmosphere, the fact that the game feels like a complete evening, and how smoothly tickets can be handled.
One extra bit of practical advice came up in the feedback: check the start time on site and don’t assume the schedule printed by an email is always your final truth. Some people found the event started earlier than expected, so I recommend arriving with a little buffer so you’re not rushing.
Who This Pelicans Ticket Is Best For
This is a great match if you:
- Want a low-cost way to see an NBA game live
- Prefer a straightforward event ticket over a long tour
- Like your outings high on energy and easy to plan
It may be less ideal if you:
- Need a very specific seating setup for accessibility reasons
- Dislike crowd conditions and long lines even if you’re skipping the ticket line
- Are very picky about being close to the action (budget seats can be farther and angled)
For families or mixed groups, regular and premium seats can help everyone enjoy the game more consistently. For solo trips or friends who want maximum atmosphere per dollar, budget seating can work surprisingly well.
Should You Book the New Orleans Pelicans Game Ticket?
If you want a fun, realistic NBA night in New Orleans and you’re aiming for value, I’d book it. This ticket works because it’s built around the key things you actually care about: reserved seating by category, entry that should be quick with the right ticket, and included stadium access for the full matchday mood.
Do it only if you’re comfortable with the trade-offs: seat views vary, crowds are real, and the experience is non-refundable. If you’re buying with eyes open—especially about seating—this is an easy yes for a memorable night at the arena.
FAQ
How long is the Pelicans game ticket experience?
The experience duration is listed as 150 minutes. Starting times vary by available game dates.
Where does the game take place?
The game is at Smoothie King Center in New Orleans, Louisiana.
Is food included in the ticket price?
No. Food and drink are available for purchase at the stadium.
What does the ticket include?
You get a digital game ticket, a dedicated seat in the arena (based on the category you purchase), and access to stadium amenities like concessions and matchday activations.
Can I skip the ticket line?
Yes. The experience includes skipping the ticket line.
How do I enter the venue?
You enter using your event ticket via the gate specified on your ticket. Your GetYourGuide QR code is not your entry ticket.
Are weapons or large bags allowed?
No. Weapons or sharp objects aren’t allowed, and luggage or large bags are not allowed. Smoking is also not allowed.
Where will my seat be?
Seat locations are confirmed based on the category you purchase. Budget seating is usually in the upper deck behind the basket on the short side; regular is typically upper/middle long side; premium is usually closer in the lower tiers.
Is the ticket refundable?
No. This activity is non-refundable.
What teams will I play against?
Game dates are available against NBA opponents, including some top teams. Exact opponents depend on the specific date you choose.
What if I have accessibility needs?
Your seat location may not be suitable for those with specific accessibility needs. If you need sensory inclusion support, sensory inclusion facilities may be available.




























